Our Tuner-technician

Richard T. Cromwell  Piano Technician

Richard T. Cromwell

Piano Technician

Since 1998, Aligned Harmonics founder, piano technician Richard Cromwell, has helped private piano owners, concert venues, conservatories, universities, recording studios, churches, dealers, and rebuilders, around the world to maximize their pianos’ performance potential.

Aligned Harmonics was founded in 2019 after Richard sold his internationally respected custom piano keyboard manufacturing company, Detroit Pianoworks, to a major piano tuning software developer. Aligned Harmonics was created to allow Richard to get back to his roots as a concert piano technician and come full circle as an industry consultant.

PianoNation Headquarters: Wixom, MI

PianoNation Headquarters: Wixom, MI

Richard Cromwell is a Piano Technicians Guild (PTG) member with over 20 years of piano technology experience and 10+ years of experience as a Master Craftsman piano key maker. Richard now divides his time between taking care of the pianos across Metro-Detroit for the clients of Aligned Harmonics as well as proudly serving as the Technical Director for the esteemed National Piano Retailer and QRS Player Piano Technology Factory Store, PianoNation Direct in Wixom, MI.

SEILER Klavierbaumeister, Ludwig Vasicek (Master Piano Builder) & Richard in 2019 at SEILER USA Headquarters

SEILER Klavierbaumeister, Ludwig Vasicek (Master Piano Builder) & Richard in 2019 at SEILER USA Headquarters

Richard is also proud to be the sole Master Field-Technician and Technical Consultant in North America to the legendary 170 year-old German piano manufacturers, SEILER.

Richard has an A.A.S. in Technological Sciences focusing in CAD and an A.G.S. in General Studies. In his youth, he studied at both The Recording Institute of Detroit and Wayne State University’s Jazz Studies Program. He has also attended factory training seminars given by several of the world’s most respected piano manufacturers (Steinway & Sons, Yamaha, and Samick).

Typical Steinway backaction duplication performed for the client;s of Pianotek Supply Co.

Typical Steinway backaction duplication performed for the client;s of Pianotek Supply Co.

Since 2008, Richard has also worked with his longtime associates at the world-renown Piano-trade Supply House, Pianotek Supply, as the craftsman responsible for all of their “backaction duplications” for the trade.

In addition to his technical and mechanical expertise pertaining to the piano, Richard is also an accomplished performing and recording musician having played solo and ensemble piano concerts throughout his hometown of Detroit, at New York’s former KlavierHaus Salon, as well as a short tour of Japan.

As an educator, Richard is proud to give back to the piano-trade. He is an in-demand technical presenter and clinician having given well received technical presentations at the PTG National Convention & Technical Institute.

Richard lives in Troy, Michigan, with his wife, two young daughters, two cats, and a piano.

Our Mission

Aligned Harmonics aims to provide all of our clients with the highest-quality professional tuning, care, and mechanical service for their pianos. As well as to help our clients maximize their piano’s potential as a medium of self expression, art and entertainment through both traditional craftsmanship and the integration of modern technology.


Previous INSTITUTIONAL Clients

  • Capitol Records - Studio A (Hollywood, CA)

  • The Curtis Institute of Music (Philadelphia, PA)

  • The Canadian Royal Conservatory (Toronto, ON)

  • The University of Michigan (Ann Arbor, MI)

  • The Toledo Symphony (Toledo, OH)

  • Oberlin Conservatory (Oberlin, OH)

  • The State University of New York (Fredonia, NY)

  • McGill University (Montreal, QC)

  • The University of Texas (Austin, TX)

  • Conservatoire De Musique De Montreal (Montreal, QC)

  • The Manhattan School of Music (New York, NY)

  • Arizona State University (Tempe, AZ)

  • The Omaha Symphony (Omaha, NE)

  • Florida State University (Tallahassee, FL)

  • Yale University (New Haven, CT)

  • The Colburn School (Los Angeles, CA)

  • Northwestern University (Chicago, IL)

  • Chennery Auditorium (Kalamazoo, MI)

  • Wesleyan University (Chicago, IL)

  • The University of Memphis (Memphis, TN)

  • Western University (London, ON)

  • The University of Wisconsin (Milwaukee, WI)

  • The Bowling Green Symphony (Bowling Green, KY)

  • The Thomasville Artist Series (Tallahassee, FL)

  • Oakland University (Rochester, MI)

  • Ruby Diamond Concert Hall (Tallahassee, FL)

  • Westchester University - College of Music (Westchester, PA)

  • The Colburn School (Los Angeles, CA)

  • The University of Northern Colorado (Greeley, CO)

  • Carlton College (St. Paul, MN)


“To become a piano tuner of the highest skill, many things are necessary; but what may be lacking at the outset may be acquired by study and practice.”
— J. Cree Fischer, "Piano Tuning", 1907